Processor: Minimum 800Mhz Intel® Pentium® III [1]

Hard Drive: 50MB available hard disk space

RAM: Minimum 128MB, Suggested 256MB or greater

Operating System: Windows NT or Windows 2000 Professional [2]

Browser: Internet Explorer 6, with JVM (Java Virtual Machine)
build 3157 or higher. Download Microsoft Virtual Machine here [3], [4]

[1] Increased memory and a high specification graphics card are likely to have more impact on performance than increased processor speed. If the client is being used via a modem connection, increasing the specification of the modem speed can improve performance.

[2] RandConnect^® is supported on Windows 98/SE, Windows 2000 Professional and Windows NT4 Workstation (Windows ME is currently under consideration). Rand recommends Windows 2000 Professional and Windows NT4 Workstation. While Windows 98/SE is supported, some occasional errors may be experienced. These errors are due to issues within the particular operating system and are not errors in the RandConnect^® program code. In such cases, where a resolution is not found, Rand may recommend upgrading to one of the recommended platforms. Rand will endeavor to investigate and address problems experienced with the software running on the supported OS versions. However, for Windows 98/SE/ME the solution may be to upgrade to a new operating system. For example, if the program crashes or hangs on Windows 98 and the cause is not readily identifiable, it may be caused by the interaction of the RandConnect^® software with the operating system and in this case a solution for Windows 98 is not always practicable. In such instances RandConnect^® will generally recommend upgrading to Windows 2000 Professional as this has previously often seen the issue disappear.

[3] JVM is not normally installed by default when installing IE.

[4] PC does not have to be dedicated to RandConnect^® use. However this configuration does not take into account additional requirements necessary to support any software other than RandConnect^®.